Thoughts on my New Work Computer

My daily-use work notebook (the trusty old MacBook Air) was replaced with a 2018 MacBook Air a few months ago.

The Good

  • “Looks like 1680 x 1050” means more space for seeing things. ✅
  • There is a physical Esc key. ✅
  • The keyboard lights up. ✅
  • Battery life is pretty good. ✅
  • Performance is fine. ✅

The Bad

  • The clackity-clack keyboard is already goofing up sometimes. There’s a chance I’ll get more than one “o” when I type one “o”. Anecdotally, this seems to happen most when writing email, which is both weird and exactly when I don’t want a goofy keyboard.
  • I now have a USB-C adapter that has become part of my life, mostly for connecting to presentation equipment. It’s one of those Dell hockey-puck devices, and it works, but the fact that it must exist and be with me is unpleasant. I put it in my pocket when heading to meetings and it looks like I’m carrying a can of dipping tobacco. (Unfavorable flashbacks to my retainer case in junior high.)
  • Touch ID worked for a while, now it doesn’t. I don’t know why, but I think it’s local to our environment. This one is weird and we’re working on it. Fixed! ✅
  • I would like to stay on our internal WiFi, but I have auth problems that are weird and totally disrupt the “minimum ceremony upon opening lid” requirement. I think I know why, and I’m sure it’s local to our environment. This one will be solved soon. Fixed! ✅

The Verdict

It’s a good computer, and definitely what most people should use unless they have specific requirements. Should Apple get it together and replace the keyboard on this model, it will be a great computer – as long as you don’t mind dealing with an adapter from time to time.

My Favorite Work Computer Ever

There’s a lot of hubbub about the state of Apple notebook computers these days. Here’s a fine list for those who want the details.

I have a job. Many people I know there rely on a notebook computer to get things done. I see plenty of shiny modern MacBook Pro models around the place. I can’t get excited about it.

  • Here’s a $2,500 computer that manages to be a half pound lighter than the previous model, but requires a two pound DongleBag™ to be useful for many people in a work context because there are no USB-A or HDMI ports.
  • I agree that Blu-ray was (and still is) “a bag of hurt”, but stable, reliable USB-C interoperability appears from my sideline view as a literal DongleBag of Hurt™. Maybe you have what you need in that bag, and maybe it will work most of the time.
  • The butterfly keyboard is prone to being damaged by dirt or just generally failing, causing a multi-hundred dollar repair because it’s not very serviceable. How this remains a topic of debate at this point is hard to understand. Nice design, bad in practice.
  • Don’t get me started on the Escape key. I use the Escape key all the time. I want an Escape key.

What I Want From a Work Computer

  • It should always work. No force quitting things all the time, and I should have to restart it only when updating the system software.
  • It should allow me to start working within five seconds of touching the keyboard, without ceremony or multi-step incantations.
  • I like to walk around and be productive with just a notebook computer. Light is good.
  • I never ever want to plug my computer into power during a meeting. In my view, this would be an admission of personal failure and a sign to my colleagues that I do not have it together.
  • Most of the heavy work I do runs in a very nice data center with very nice computers in it. I need to get to those things with near-100% reliability. Wireless must be frictionless.
  • It should have a physical Escape key.
  • I like macOS because it lets a suit be a suit, and a geek be a geek.

My Favorite Work Computer Ever

My absolute favorite computer I’ve ever used for work is the one I use every day for all of the above. It is the 13″ MacBook Air (Mid-2013). It features a cruddy plastic third-party shell I bought with my own money, being held together with dark grey duct tape. I have dropped it more than once. It still works.

The 13

I am a computer guy, and I could get a newer computer, right? Sure. I’ve been asked if I want to upgrade. But why? This is working, and the new models require me to give up things I want for things I don’t want.

The scene in Star Wars were Han Solo says, 'She may not look like much, but she's got it where it counts, kid.' “She may not look like much, but she’s got it where it counts, kid.”

After five years, I believe I have plugged it up to power in a meeting room perhaps four times. You would not believe the number of meetings I attend. The battery life remains magical. I don’t carry an AC adapter with me.

Side note: when I’m at my desk, I use a Mac mini (Late 2014) with two external monitors. I have lots of things happening all at once on that machine, and it is never the reason I can’t get work done.

Things I Might Change About the Five-Year Old Allegedly Obsolete Notebook Computer I Use Everyday for Work

I regret getting 512 GB of internal SSD storage. It’s about 400GB too much for me.

It does not have a Retina display. I have those on my personal devices, and it’s very nice, but I don’t really need it. I would take a Retina display if battery life remained amazing, even after five years.

It has a constrained screen resolution. I agree more would be better. If I had a Retina display, I would use it for more real estate, not crisper images.

I would like an HDMI port for the rare occasions I need one, because I am not going to carry around a DongleBag of Hurt™ 100% of the time just in case. I would trade the SD card slot for this.

Performance: Not much. There was a short period where I was getting intense PDFs to review, and this computer could not handle it running Preview. I just held my nose and started using Adobe Reader for those documents, and that short-lived problem was solved.

Yes, I Know

This is one of the many bits of writing these days about Apple notebooks and how they meet (or don’t) the needs of an individual. I know I’m just me, and I am different from a lot of people.

I think writing this has helped me decide what I need to do about my work computer situation. Nothing. It’s fine.

OS X 10.10 Instant Hotspot

I finally upgraded to OS X 10.10 on my trusty work MacBook Air, after sticking with 10.8 because I’m just too busy and dependent on my laptop to do without it for the upgrade. 

(By the way: When you work at place like I do, you don’t just update your own OS; you have lots of security related tools involved and you leave it to the experts, per both policy and pragmatism.)

So anyway, I wondered in a waiting room today what it would take to get the fancy Instant Hotspot feature to work with the iPad I also carry around. Turns out, you just select the iPad from the WiFi list, then magic intarnet happens. Huh, that was easy. Nice!

Now I just need 10.10.4 so Molly can print reliably at the house, since that whole situation appears to be suffering from the discoveryd madness. 

My Favorite Small Mac OS X 10.7 Features

As usual, some of the most interesting (to me) new features in the next release of Mac OS X are in the cheap seats, not on the highlight reel.  The following items are excerpted from after today’s WWDC announcement of Mac OS X 10.7 Lion:

[Address Book] Yearless birthdays

You can now add birthdays to your contacts without including a year.

[FileVault 2] External drive support

FileVault 2 supports encryption of external USB and FireWire drives.

[Finder] Merge folders

When you try to combine two folders with the same name, the Finder now offers to merge them into a single folder.

[Internet Restore and Utilities] Built into Lion

OS X Lion includes a built-in restore partition, allowing you to repair or reinstall OS X without the need for discs.

[Networking] Low-power wake

In OS X Lion, your Mac can wake up for services such as file sharing, backup, and more without the need to turn on the monitor or attached USB devices.

[Networking] NFSv4 support

Lion includes support for NFSv4. // Not that I’ll use it, but anything that helps NFSv4 is a good thing in my book.

[QuickTime Player] Rotate clips

If you open a video and it’s upside down or sideways, just rotate it to make it right.

[Safari] Drag-and-drop downloads

You can drag downloaded files from the Downloads list to your desktop for easy organization.

[Screen Sharing] Per-user screen sharing

You can remotely log in to a Mac with any user account on that computer and control it, without interrupting someone else who might be using the computer under a different login. // This is going to be a Really Big One for some people.

[System] Windows migration

With OS X Lion, you can migrate all the information from your old PC to your new Mac. Lion automatically transfers your documents, contacts, calendars, email accounts (Outlook and Windows Live Mail), and photos stored in Picasa, and puts them in the appropriate applications. // Family IT guys, REJOICE!

[System Preferences] Custom desktop color

Now you can create a custom solid color from the color picker. // Solves a longstanding embarrassment, which is always good news.

[Time Machine] Local snapshots

OS X Lion lets you take the Time Machine experience with you when you’re away from your Time Capsule or backup drive. Time Machine keeps a spare copy of the files you create, modify, or delete right on your Mac. Now if you accidentally delete a file while on the road, you can recover it from a local copy.

[Time Machine] Encrypted backups

Keep your Time Machine backups secure by backing up to an external USB or FireWire drive encrypted with FileVault 2. // This is a Really Big One in general.

[Other Features] Resize from any edge

You can now resize a window from any side or corner. // Solves another (and more annoying) longstanding embarrassment.

I’m looking forward to the big stuff like Versions and Mission Control (not to mention the kinda-amazing Lion Server deal), but these little things are always my favorite part of a new Mac OS X release.

The New Apple TV

We have a new Apple TV. Herein, my experience.

It’s almost ridiculously small. Considering it’s basically a TV-connected 8GB iPod Touch, that’s not a surprise, but next to a Playstation 3 and 52″ TV, it’s nearly invisible. I really appreciate the lack of a power brick. It has a 6W power supply, which is maybe 1/16 what the PS3 requires.

Note that the Apple TV is connected via Ethernet to an Airport Extreme, which is connected via Ethernet to a cable modem on Comcast. Also connected via Ethernet to that Airport Extreme: the aforementioned PS3 and a Mac mini, which would ideally be on its way out of the den and into my office, but apparently not just yet.

Also note: no cable or satellite TV at our house, just Comcast data. We had Comcast WHATEVER_PACKAGE_SUPERB for the initial six months after the cable modem showed up, but never watched anything other than things we could already stream online. I have no interest in paying for traditional television service because it’s packed to the very top with Idiocracy-style nonsense.

But good TV, we like. We watch it (completely legally) via The Intarnet.

Apple ID

You use your Apple ID to turn on Home Sharing so the Apple TV can access content on iTunes from a computer on your network. I was immediately frustrated because my Apple ID had a space in the username, but the on-screen keyboard for the Apple TV doesn’t include a space character. I tried a few things, got frustrated, and used the Apple ID site to give in and change my Apple ID to an email address. This made me a bit sad; my Apple ID has been around for a long time and I had to go change it on all my devices. Once changed, the Apple TV set up fine and I could see iTunes stuff from the Mac mini. Bittersweet.

iTunes Content

I have a Season Pass on the iTunes Store for Mad Men. It downloads on the Mac mini. It shows up nicely on the Apple TV. It also manages to mark viewed content as viewed, which is very nice. I ranted for around five minutes the other day while walking to lunch about how annoying it is to play content stored in iTunes on Computer A (master) using iTunes sharing from Computer B. In my experience, metadata like played/unplayed, play counts, ratings, etc. doesn’t get updated on Computer A, which makes it much less useful. I know why this is, but it bugs me, especially for podcasts. The Apple TV appears to do this, at least for purchased TV.

I haven’t rented anything directly on the Apple TV. I don’t know if I’ll do that anytime soon, since most of the movies I want to watch are on Netflix and most of the shows are on Hulu. Most of both are Not Available for rental from the iTunes Store.

Songs, podcasts, my own non-iTunes Store videos stored in iTunes, etc. all played back fine on the Apple TV. Unless I find otherwise, my assumption is that if iTunes can play it, it can show up on the Apple TV. Works for me.


The new Apple TV is much better as a Netflix player than the PS3 because there’s no fan, no disc (though that goes away this month, I hear), and both startup times and responsiveness are much better. It’s just a few seconds from selecting “Netflix” to hearing “Previously on Veronica Mars…”

One thing I don’t like: a few times while streaming Netflix video, it’s suffered from a cycle like this:

  1. Playback freezes for maybe ten seconds
  2. Playback resumes for five or ten seconds
  3. Repeat

This has only happened during a weekend night, but I don’t know if that’s significant. The last time it happened, I immediately switched to the Mac mini running Safari,, and the Silverlight-based player, and saw no further hiccups. That makes me think there’s something different about the Apple TV (either its software or the Netflix backend it requires) that caused the issue. Annoying.


Ha! It doesn’t do Hulu. The Mac mini seems like it might have to stay put. Hulu Plus is not the answer for me, and I don’t know what answer it provides to anyone who doesn’t want to watch back episodes of The X-Files on their iPad. (Not that there’s anything wrong with that.)

Hulu itself is great for watching recent shows, but Hulu Plus requires a subscription payment to still show you ads and not allow you to watch content you’re used to seeing on a mobile or TV-connected device. (Unless you have a Mac mini on your TV…)

It is deeply stupid to have to think about what device and signal path I have to use to watch an episode of freaking Glee.

I am well aware that the Apple TV will probably never let me view Hulu content without jailbreaking. I have made my peace with this.

Internet Radio

I listen to Groove Salad. It is great. It is a simple menu item on my TV now. This is awesome.


It’s very easy to flip through pictures and slide shows from Flickr contacts. Images look nice and the UI is very responsive.

Except for those two times it crashed and the Apple TV had to reboot.


I watched video from my friend Steven Bryant. I generally dislike actually using YouTube, but this looked good, was more or less easy to navigate, and provided a much more elegant experience than the YouTube web site or iOS app.

Except for that one time it crashed and the Apple TV had to reboot.

The Remote App

The updated Apple Remote app is on my iPhone. The gestures to control the Apple TV are not entirely intuitive, but the basics are fine. The big win is being able to use your iPhone to type on-screen, because using the IR remote is just as horrid as any other similar input method.


  • I haven’t noticed a method to control volume. This is good. Controlling volume in one place (the AV receiver) is much more intuitive and results in less frustration compared to the three places (app, OS, receiver) that I get with the Mac mini.
  • 100Base-T is all you get with the Apple TV. It’s meaningless, but I don’t know if Apple sells anything else without Gigabit Ethernet.
  • You have to use a dedicated menu item in iTunes (Advanced -> Choose Photos To Share…) to select images you’d like to view on the Apple TV. It seems weird, but since you never plug the Apple TV in (unless it’s broken), I guess the normal interface of select device, then select options wouldn’t work.
  • I mean it: it’s comically small.

I don’t regret the purchase, especially at $99. I’d like a few rough edges smoothed out, and I don’t know what to do about Hulu. I know there are other teeny-tiny media-to-TV devices on the market these days, but this is the one I have and it’s been good overall.