Professional Objective
An infrastructure development and administration position in an environment which allows me to demonstrate my technical proficiency and adaptability, my experience with a wide variety of technologies, and my ability to think quickly and creatively.
Technical Skills
Operating Systems: Solaris, Linux (RedHat, Fedora, SuSE, others), Windows 2003/2000/NT Server, Windows Vista/XP, Mac OS X, HP-UX, OpenBSD, AIX.
Languages: Java (including JSP, Servlets, JDBC, JSTL, JUnit), PHP, Perl, Unix shell and tool scripting, Ruby, SQL, PL/SQL, XML, XSL, HTML, CSS, JavaScript.
Development Tools: Subversion, CVS, Eclipse, Visual SourceSafe, IntelliJ IDEA, NetBeans, Ant, make.
Server Software: Apache HTTP Server, Tomcat, Sendmail, Postfix, Microsoft Internet Information Server, Oracle Application Server, Netscape Enterprise Server, Microsoft Exchange Server.
Databases: MySQL, Oracle, PostgreSQL, Microsoft SQL Server, Sybase.
Hardware: Sun Enterprise Servers, HP Proliant Servers (x86, AMD-64, IA-64), HP 9000 Servers, HP EVA SAN Storage, HP StorageWorks SAN Switches (Brocade), Sun StorEdge Arrays, Cisco and HP Routers and Switches, 802.11 Wireless, PC building and maintenance.
Protocols: HTTP, WebDAV, SMTP, POP, IMAP, DNS, FTP, LDAP, SSH, NFS, DHCP, PXE, TFTP, SNMP, NetBIOS, WINS.
Management Software: Nagios, Big Brother, HP OpenView, Symantec NetBackup, Legato Networker, HP Systems Insight Manager, FLEXlm, VNC.
PC Software: Microsoft Office, Microsoft Visio, Microsoft Project, Cygwin, OpenOffice.org, Photoshop, other productivity and Internet applications.
Certifications
Legato Certified Administrator: NetWorker 5.5.
Microsoft Certified Professional: NT Server 4.0, NT Workstation 4.0, NT Server 4.0 in the Enterprise.
Employment History
Systems Administrator II
The University of Memphis (Memphis, Tennessee)
December 2005 - Present
- Primary systems administration responsibility for several University IT services, including web file services, helpdesk ticketing, library management, new media, identity management, and directory services
- Management and documentation for internal technical projects, including relocation of servers and SAN equipment to new data center, hardware purchasing, and support contract maintenance
- Development of hardware and software standards documentation for new data center environment
- Systems architecture improvements for statewide online course management systems, resulting in reduced downtime with zero additional expense
- Technical coordination with Information Technology Division technical teams and departmental technology personnel
Software Engineer
Object Computing, Inc. (St. Louis, Missouri)
August 2004 - December 2005
- Java web application development at client site; technologies included JSP, JSTL, JDBC, and iBATIS SQLMaps
- Refactored direct data access into a DAO layer with unit tests to simplify support for multiple RDBMS products
- Redesigned Ant-based application build processes to automate unit tests, deliverable packaging, and installer creation
- Developed internal tools and documentation to streamline compliance with development processes
Systems Manager
Object Computing, Inc. (St. Louis, Missouri)
February 2003 - August 2004
- Provided primary system administration support for a network of approximately 12 infrastructure servers, 20 development systems, and 40 workstations
- Managed all internal and external network services, including email, web, NFS, SMB, DNS, VPN, and CVS
- Supported nightly build process for internal server farm consisting of over 30 OS and compiler combinations
- Improved internal infrastructure, including new systems for backup, DNS, and network routing and security
- Developed procedures for equipment purchasing, asset tracking, and license management, resulting in improved cost controls
- Developed web application for annual employee evaluations using PHP with DB_DataObject and MySQL
- Maintained and enhanced a variety of internal and open-source web applications written in Java, Perl, and PHP
Technical Author
Wrox Press
October 2002 - January 2003
- Authored four chapters on configuration on MySQL master and slave replication servers and replication scenarios for MySQL Transactions and Replication Handbook by Wrox Press. Rights sold to Apress in 2003; not in print
Contractor - Programmer/Analyst, GE Consumer Products (formerly GE Appliances)
Maxim Group (Louisville, Kentucky)
December 2000 - September 2002
- Provided developer support, documentation, and enhancements to a global software development organization on web application infrastructure components and systems
- Performed code reviews and served as a technical resource for internal application developers
- Developed and refactored web-based application performance monitoring and reporting tools, including graph generation, data aggregation and maintenance, and tiered outage notification
- Designed and developed web-based application deployment tools using Java, Perl, SSH/SCP, and Oracle in order to reduce manual deployment tasks across multiple environments
- Administered a CVS repository containing over 200 modules for multiple development groups worldwide
- Implemented XML-based delivery of performance metrics to corporate systems viewed by senior corporate executives
- Customized open source development tracking application (PHP, PostgreSQL, Apache), including new development of LDAP integration, reporting, and management features
Director of Corporate LAN/WAN
WorkNet Communications Inc. (St. Louis, Missouri)
June 2000 - December 2000
- Supervised three person IT support team for 200 local and remote users; support included e-mail, file/print servers, and workstations
- Administered all corporate application, database, and web servers on Windows NT and 2000 Server platforms
- Designed and developed intranet and extranet sites for company employees and partners
- Managed existing Internet and intranet sites
- Managed environments for development, test, and production of corporate IS systems, including backup and move-to-production procedures
- Led evaluation of technology for corporate computing platforms and standards
- Managed budgeting, staffing, and vendor relationship responsibilities
Systems Administration Manager
Viatel (formerly Destia Communications) (St. Louis, Missouri)
January 1999 - June 2000
- Administered several mission-critical software tools for 24/7 network operations center; platforms included HP-UX, Solaris, Linux, and Windows NT Server
- Administered RDBMS platforms, including Oracle, Sybase, and Informix
- Designed and implemented production server platforms, including hardware selection, installation, and facilities management
- Managed hardware and software vendor relationships, support contracts, and licensing
- Developed recovery plan including comprehensive backup policies using Legato NetWorker and standby systems located in London facilities
- Maintained global terminal server network consisting of 15 devices, including monitoring of device logging and remote access
- Developed web-based network performance reports, including database integration and export functionality via e-mail
Contractor - Systems Administrator, MCI WorldCom
Cotelligent, Inc. (St. Louis, Missouri)
September 1998 - January 1999
- Administered Lucent software systems on HP-UX and Solaris platforms for management of network elements and data collection from telephone switches
- Coordinated implementation of production projects with project managers, vendors, and technical staff
- Managed and automated backup/recovery procedures for production and development environments using Legato NetWorker and custom shell scripts
- Improved and maintained existing monitoring procedures, and created new processes for effective systems management
Contractor - Technical Analyst, Federal Express Corporation
ProTech Systems Group (Memphis, Tennessee)
November 1997 - July 1998
- Administered a workforce management client/server application on Windows NT Server and Oracle 7 platforms
- Administered departmental HP-UX workstations
- Coordinated several component owner groups within Federal Express during production build and move-to-production processes
- Designed and implemented support plan and documentation for 24/7 operations staff
User Applications Programmer II / Consultant
The University of Memphis - IS Client Services (Memphis, Tennessee)
March 1996 - November 1997
- Provided help desk support for computing users, including top level support for Macintosh computers and MacOS (approximately 40% of campus installed base)
- Supervised web documentation team and managed public and internal WWW/FTP sites and support servers
- Packaged and documented software for end users, developed training materials and course curriculum, and delivered technology seminars and presentations
Education
- Masters of Science - Business Administration in Management Information Systems, 2008
The University of Memphis (Memphis, Tennessee)
- Bachelor of Music in Theory/Composition, 1995. Magna Cum Laude.
Ouachita Baptist University (Arkadelphia, Arkansas)
Last modified 9 January 2009 .